Effective: July 5, 2018
Collection of Information
We collect or receive the following types of information in connection with our Sites:
Use of Information
We use the information we collect:
Sharing of Information
We may share your information with the following entities:
We are required under our agreements with ICANN to offer a WHOIS service with respect to the top-level domains (.BANK and .INSURANCE) for which we are the registry operator. The WHOIS service provides free public query-based access to domain name registration data submitted to our back-end registry services provider by registrars. fTLD is required to offer a “thick” (i.e., more extensive) WHOIS service that includes certain Personal Information associated with the registrants of domain names, including, but not limited to, the name, address, phone number, fax number, and email address of the domain name registrant and the administrative and technical contacts for the domain name (collectively, the “WHOIS Data”). The WHOIS service is available to any user of the internet and, therefore, the WHOIS Data submitted to fTLD’s back-end registry services provider by registrars may be disclosed to third-parties unassociated with fTLD or any of its affiliates.
Your California Privacy Rights
Under the California “Shine the Light” law, CA Civil Code § 1798.83, California residents may opt out of the fTLD’s disclosure of Personal Information to third-parties for their direct marketing purposes. You may choose to opt out of the sharing of your Personal Information with third-parties for marketing purposes at any time by submitting a request to us using the contact details provided at the end in the Contact Information section. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.
Protection of Personal Information
We use reasonable physical, technical, and administrative measures to safeguard Personal Information in our possession against loss, theft, unauthorized use, disclosure, or modification. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us.
Our Sites are not intended for use by children under age 13. We do not knowingly collect or store Personal Information about children under the age of 13. If we learn that we have collected Personal Information from a child under age 13, we will delete that information from our customer database.
International Transfer of Data
For individuals located in the European Union (EU) or participating in activities outside of the US that you have consented to, your personal information may be transferred to countries outside the EU, in particular to the United States. Some non-EU countries are recognized by the European Commission as providing an adequate level of data protection according to EU standards. The full list of these countries is available at http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm. For transfers from the EU to countries not considered adequate by the European Commission, we have put in place appropriate and suitable safeguards to protect your personal data and that the transfer of your personal data is in compliance with the requirements and the obligations provided by applicable data protection laws, such as standard contractual clauses adopted by the European Commission as per Articles 45 and 46 of the EU General Data Protection Regulation 2016/679.
Accessing or Changing Your Personal Information and Your Rights
Please note that we may need to retain some Personal Information or other information about you to satisfy our legal and security obligations. For example, some of your information may remain in back-up storage even if you ask us to delete it. In some cases, you may be entitled under local laws to access or object to the processing of information that we hold relating to you.
Where applicable, you have the right to:
Remember that even after you cancel your account, or if you ask us to delete your Personal Information, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with other services. We may also retain backup information related to your account on our servers for some time after cancellation or your request for deletion to comply with applicable law.
Do-Not-Track Signals and Similar Mechanisms
Some web browsers may transmit “do-not-track” signals to the websites with which a user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are aware of them. Because there is currently no industry standard concerning what, if anything, websites should do when they receive such signals, fTLD’s Sites currently do not respond to them. If a final standard is established and accepted, we will reassess how to respond to these signals.
Choice of Law
Write: fTLD Registry Services, LLC, Attn: Legal Counsel, 600 13th Street NW, Suite 400, Washington, DC 20005; or
You have the right to ask us not to process your Personal Information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third-party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the contact details provided above.
If you would like to access, review, update, rectify, or delete Personal Information we hold about you, or exercise any other data subject rights (e.g., under the EU General Data Protection Regulation (GDPR)), please send a detailed request to us using the contact details provided above.
 For information on “thick” WHOIS see the following ICANN page: https://www.icann.org/resources/pages/thick-whois-2016-06-27-en.